Terms of Service

Agreement to These Terms

These Terms of Service apply to your access to and use of the my store website, including browsing our product catalog and placing orders.

By using the website or completing a purchase, you agree to follow these terms and all applicable laws. If you do not agree with these terms, please discontinue use of the website.

Acceptable Use

You may use our website for lawful shopping and personal purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Submit information that is intentionally false or misleading.

  • Attempt to access systems, accounts, or information without authorization.

  • Interfere with website security or normal operation.

  • Upload malicious software, code, or other harmful material.

  • Copy or commercially exploit website content without authorization.

We may restrict or suspend access when reasonably necessary to protect the website, customers, or business operations.

Product Information

We make reasonable efforts to provide accurate product names, descriptions, images, specifications, prices, and availability.

Product appearance may vary slightly because of lighting, manufacturing differences, or individual device and screen settings.

Customers are responsible for reviewing the product information available on the relevant product page before placing an order.

Product Availability

Products offered through our website are subject to availability.

We may add, remove, modify, discontinue, or limit products at any time. If an item becomes unavailable after an order has been placed, we may contact you regarding the order or cancel the affected item and issue any applicable refund.

Placing an Order

When you submit an order, you are requesting to purchase the selected products at the displayed price and under the applicable terms.

An order is subject to payment authorization, product availability, and our acceptance.

We may refuse or cancel an order when reasonably necessary because of:

  • Inventory or availability issues.

  • An obvious product or pricing error.

  • Payment authorization failure.

  • Incorrect or incomplete information.

  • Suspected fraud or unauthorized activity.

  • Shipping restrictions.

  • Applicable legal requirements.

If an order is cancelled after payment has been collected, an applicable refund will generally be returned through the original payment method.

Prices and Taxes

Prices are generally displayed in U.S. dollars (USD).

Prices and product information may be changed without prior notice. The price shown at checkout generally applies to an order submitted at that time, except where an obvious error has occurred.

Applicable sales tax and other legally required charges may be calculated during checkout.

Payment

Payment methods available for a particular order will be displayed at checkout.

Payment information may be processed through third-party payment providers. You are responsible for providing accurate billing and payment information and for ensuring that you are authorized to use the selected payment method.

Shipping and Delivery

my store ships eligible orders within the United States.

Standard shipping is free on U.S. orders. Orders are generally prepared within 1–2 business days, with estimated standard carrier transit of 4–6 business days after dispatch.

Delivery estimates are provided for guidance and are not guaranteed. Carrier delays, weather, holidays, transportation disruptions, and address issues may affect delivery.

Order Cancellation

If you want to cancel an order, please contact us as soon as possible.

We may be able to cancel an order before shipment. Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure will apply.

Returns and Refunds

Eligible products may be returned or exchanged within 30 days after delivery, subject to the conditions and exclusions in our Refund Policy.

Customers should contact us before sending a return. Approved refunds are generally issued to the original payment method after the returned merchandise has been received and reviewed.

Intellectual Property

The content displayed on the my store website, including text, photographs, graphics, logos, product information, page designs, and other materials, may be protected by copyright, trademark, or other intellectual-property laws.

Except where permitted by law, you may not reproduce, distribute, modify, publish, or commercially use website content without appropriate authorization.

Third-Party Services

Our website may use independent providers for ecommerce functionality, payment processing, shipping, hosting, analytics, advertising, security, and other services.

Third-party websites or services may be governed by their own terms and privacy policies. We do not control and are not responsible for independent third-party services.

Website Availability

We work to maintain a functional website, but access may occasionally be interrupted because of maintenance, technical problems, service-provider issues, or other circumstances.

We do not guarantee that the website will always be available, uninterrupted, or completely free of errors.

Disclaimers

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

We do not guarantee that every piece of information on the website will always be complete, current, or error-free.

Nothing in these Terms is intended to limit any consumer rights or legal protections that cannot be excluded under applicable law.

Limitation of Liability

To the fullest extent permitted by law, my store will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or purchases made through the website.

This limitation does not apply to liability that cannot legally be limited or excluded.

Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes to our website, products, services, business operations, or legal requirements.

Updated terms will be posted on this page. Where required by applicable law, material changes will apply prospectively.

Contact Information

Questions about these Terms of Service can be directed to:

my store
99 Ulster Ave
Saugerties, NY 12477
United States

Email: support@simplyvanta.shop
Phone: +1 845-247-3058

Customer Service Hours

Our customer support team is available Monday through Friday, 9:00 AM–5:00 PM.